You're outside. Your keys are inside. The first thing to do is stop and take a breath — this is fixable, and it happens to almost everyone at some point.
Here's the truth: unless there's a genuine emergency (a child or vulnerable person alone inside, a medical situation, or extreme weather), you don't need to panic or break anything. A locksmith will get you back in within an hour, and you'll pay a flat fee. Breaking a window or forcing a door costs far more in repairs and potential insurance complications. Your job right now is to stay calm, secure your immediate safety, and prepare the information a locksmith will need.
This guide walks you through exactly what to do, what you can safely check yourself, and what to expect when the professional arrives.
What to do right now
Check all doors and windows quickly. Walk around your property (house or flat) and try each door. Check for an unlocked side door, back entrance, or ground-floor window you may have left open. Don't force anything — just push gently. If nothing opens, move to step 2.
Establish if it's a real emergency. Is there a child, pet, or elderly person alone inside? Is it dangerously hot (over 35°C) or cold? Do you need medication inside urgently? If yes, call emergency services (112) or the Guardia Civil non-emergency line (062) — they can reach your property faster than a locksmith in a true crisis. If no, continue to step 3.
Find a safe place to wait. If it's hot, go to a café or shop nearby. If it's cooler weather, find shelter. Don't stay on the street in direct sun or rain for an hour while waiting.
Take a photo of your door or lock. A clear image helps a locksmith understand what they're dealing with before they arrive. It also protects you — you have documentation of the lock type and condition.
Contact a locksmith. Call during business hours if possible (08:00–18:00, Monday–Friday). Expect to pay more for weekend or night-time calls. Have ready: your address, the type of lock (if you know it), your phone number, and a rough idea of how long you'll wait.
Tell someone where you are. Let a friend, family member, or your landlord know you're locked out and when the locksmith is arriving. This is especially important if you're alone.



