1. Nature of the service
MyCasa Spain is an informational platform that connects users who need plumbing, electrical, locksmith or home maintenance services with professionals operating in the corresponding area. MyCasa Spain does not directly provide these services and is not part of any contractual relationship that may be established between the user and the professional.
2. Contact requests
By ticking the consent checkbox and submitting the request form available on the Site, the user expressly authorises their phone number to be shared directly with the professional available in the indicated area, so that professional can contact them by phone or WhatsApp in order to respond to the request for information or a quote.
3. User obligations
Users agree to provide truthful contact details and to make responsible use of the request form, refraining from sending false requests, mass-duplicated requests, or requests for purposes other than hiring a home maintenance service.
4. Relationship with professionals
Quotes, timelines, conditions and warranties for the work are agreed directly between the user and the selected professional. Any issue relating to the performance of the service must be resolved between both parties, without MyCasa Spain acting as a party to that relationship.
5. Changes
MyCasa Spain may modify these Terms and Conditions, as well as the Legal Notice, Privacy Policy and Cookie Policy, at any time by publishing the updated version on the Site with an indication of the last update date.
6. Contact
For any questions relating to these Terms and Conditions, users may write to info@mycasaspain.com.