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Bag with house keys stolen: what to do now

8 min read

Bag with house keys stolen: what to do now

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Your bag has been stolen. The keys to your home were inside. Right now, your house is potentially vulnerable and you can't get in. Here's exactly what to do in the next 60 minutes to secure your home and regain access without panic.

First action: Ring a local locksmith immediately. Provide your address and explain that your house keys were in a stolen bag. Request the soonest available appointment — most locksmiths on the Mediterranean coast attend emergency calls within 1–3 hours. While you wait, move to step two.

What to do right now

  1. Call a locksmith immediately. Search "emergency locksmith" plus your town name (Costa Blanca, Costa del Sol, Valencia, etc.), or use MyCasa Spain to find vetted locksmiths in your area. Explain the situation: stolen bag, keys inside, need urgent access or lock change. Confirm their arrival time.

  2. Go to your nearest police station if you feel it's necessary. Report the theft to the Guardia Civil or Policía Local. You'll receive a crime reference number (denuncia) — keep this for insurance purposes. This step can be done after the locksmith secures your home; it's not more urgent than that.

  3. If you're locked out and it's late evening, prioritise getting somewhere safe to stay tonight (friend, family, hotel). You don't need to sleep in your car while waiting for a 6 am locksmith appointment. Call the locksmith from a safe location and confirm the earliest time they can attend.

  4. Check if anyone else has a spare key. Is there a trusted neighbour, family member, or friend with a copy you can borrow temporarily? This could get you inside within minutes instead of hours. If you do this, inform the locksmith when they arrive — they'll need to know the situation.

  5. Inform your neighbours you've had a theft. A quick knock on nearby doors to say "my keys were stolen, a locksmith is coming" means neighbours aren't alarmed if they see the locksmith at your door with tools. In apartment blocks, mention it to the administrator or leave a note on the building noticeboard.

  6. Secure any accessible valuables from outside. If you have a patio, balcony, or garden, check for anything a thief could grab (garden furniture, tools, pot plants). Lock a bike to a fixed point. Don't worry obsessively, but a quick 5-minute scan is sensible if you're safely outside the property anyway.

Need help with this? MyCasa Spain offers locksmith services in these areas

We coordinate with trusted local professionals across the coast — message us in English or German and we'll take it from there.

Why your house is at risk right now

A thief with your house keys knows your address — it's on your driving licence, post in your bag, or visible on a property deed or rental contract. They can walk straight in at any time. The risk is highest in the first few hours after the theft, when they might act while they know you're still dealing with the loss.

This is why speed matters. A locksmith attending within 2–3 hours is far preferable to you waiting until tomorrow morning hoping nothing happens.

What you can do while waiting for the locksmith

If the locksmith will take more than an hour to arrive and you're locked out of your home:

  • Park somewhere well-lit and public if you're waiting outside your property. Don't sit alone in a dark driveway for hours.
  • Stay in contact with the locksmith by phone. If they're running late, a quick call keeps you informed and shows you're genuinely the owner waiting for entry.
  • Have your ID and proof of residence ready — a utility bill, tenancy agreement, property deed, or driving licence. The locksmith will ask for this before opening your door. This is a security measure that protects you both.

If you're inside your home already (perhaps someone let you in, or you have a second key), do not wait passively:

  • Change or rekey your main door lock today. Don't defer this to tomorrow or next week. A thief with your keys could return.
  • Check all other external doors and windows are locked: back doors, patio doors, garage doors, gate locks. Secure anything that could be forced.
  • Note down which keys are missing. Did the bag contain keys to a car, office, garage, or holiday home elsewhere? Each of these will need addressing separately if access is sensitive.

When NOT to try fixing it yourself

Do not attempt to:

  • Pick your own lock or use improvised tools to force entry. You could damage the lock mechanism and make the locksmith's job harder (and more expensive).
  • Break a window or door to get back inside. This damages your property and creates an obvious security breach for further theft.
  • Ignore the situation and hope the thief doesn't use the keys. They will, or they might sell them to someone who will.

Call a professional locksmith if:

  • Your lock is a European cylinder lock (bombín europeo) — a common Spanish standard — and you don't know how to change it. Most foreigners don't, and that's fine.
  • You've already changed or rekeyed the lock once and need it done again. The locksmith has the right tools and can do it correctly in one visit.
  • You live in a flat in an urbanisation (urbanización) with a shared entrance lock. You'll want a professional to ensure no other residents' security is compromised.

What the locksmith will do when they arrive

The locksmith will ask for proof of residence — your ID, a utility bill in your name, or a tenancy agreement. This protects both of you; a professional locksmith will not open a door without confirming you live there. If you've rented the property, have a scanned copy of your rental contract ready.

Once they've verified your identity, they'll assess your locks. In most cases, they'll rekey your existing locks — this means changing the internal pins so your stolen keys no longer work, but the locks remain in place. Rekeying usually takes 20–45 minutes per lock and costs significantly less than replacing the entire lock.

If your locks are old, damaged, or you'd prefer new locks for peace of mind after the theft, the locksmith will quote for full replacement. They'll fit new locks to your main entry door as standard; other doors (back door, patio door, garage) can be done at the same time if you wish.

The locksmith will provide you with new keys (usually 2–3 copies) and should give you a receipt or invoice showing the work done, the locks fitted, and the date. Keep this for your records and for insurance purposes.

How to prevent this happening again

  • Keep your house keys separate from your bag when you're out. Use a small keyring clipped inside a secure inner pocket, or carry them separately. This simple habit means if your bag is stolen, your home isn't immediately compromised.
  • Don't write your address on your keyring. If you need a label, use only your name and a phone number. A thief with a house key and an address written on it knows exactly what to do.
  • If you travel regularly between properties, keep keys for different homes on separate keyrings and never carry all of them together.
  • Consider a keypad or digital lock on your main door if you change locks anyway. You won't need to carry physical keys to your holiday home, and you can change the code easily if another set is lost. Your locksmith can advise on reliable options suitable for Mediterranean salt-air conditions.
  • Update your home insurance details. If you're claiming for the theft or any subsequent break-in, your insurer needs to know the keys were stolen. This can affect your claim, so be transparent about the timeline.

Your next step: contact a professional locksmith in your area. Use MyCasa Spain to find vetted locksmiths who speak English, German, or Dutch and can attend emergency calls. Be clear about your situation — stolen keys, urgent access needed — and confirm their arrival time before you hang up. You'll be secure again within hours.

Don't know who to call?

New to Spain and don't know a single local tradesperson? Tell us what's wrong and where you are — we'll speak to you in English or German and put you in touch with a trusted local professional.

Frequently asked questions

MyCasa Spain Team

Editorial

The MyCasa Spain editorial team writes practical guides to help you keep your home in Spain running smoothly.

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